Our Quality Policy
TPW LOGISTICS INDIA PVT LTD aims at operational excellence with complete focus towards ceaseless improvement which is our prime forte in enhancing our business as well as that of our clients.
We believe in providing cost effective and timely courier and logistic services to our customers. Our commitment towards maximizing our customer delight helps us in delivering only seamless quality products and associated services. We seek to achieve perfection in our quality services by improving the efficiency of our processes and through regular training and up gradation of the knowledge and skills of our competent professionals.
TPW LOGISTICS INDIA PVT LTD adopts QMS (Quality Management System) that conforms to ISO 9001:2008 standards and applicable statutory regulatory requirements. We believe that maintenance of quality standards throughout our logistic operations is our key strength in maintaining long-term relationship with our valued clients. Our best-in-class services, regular monitoring of customer satisfaction, tracking information related to customer perception or their expectations are some of the measures taken to constantly improve our performance.
This ongoing process driven with stringent quality policy enables us in:
- Attaining our business objectives
- Delivering quality services
- Hinging upon a sound operational approach
- Customer relationship management
- Fact based decision making process
- Focusing on innovation and continual improvement
- Proactive persuasion of sound management system that are regularly evaluated and measured
- Achieving mission-critical logistic challenges.
Standardization of our business processes right from the initial stage has not only facilitated us in delivering committed service, but also in developing the required blueprint for our QMS.
We take pride of being an international standard certified organization and continually meet the needs of the standard in total adherence to the ISO 9001: 2008 guidelines. ‘Quality’ always remains at our forefront and is the essence of serving customers with a win-win philosophy.