Terms & Conditions of use

Terms and conditions of use of www.pacndeliver.com website are as follows:


The copyright of the website is owned by TPW LOGISTICS INDIA PVT LTD the owners of www.pacndeliver.com


“PAC n DELIVER” written on the World Map is the registered trademark of TPW LOGISTICS INDIA PVT LTD No license to use the said trademark is given to any individual or corporate body. This trademark should not be copied, downloaded, reproduced, used, modified or distributed in any way without prior written permission of TPW LOGISTICS INDIA PVT LTD.

Other Trademarks and Trade names:

All other trademarks or trade names referred to are the property of their respective owners.

Your comments:

TPW LOGISTICS INDIA PVT LTD wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. You can give feed back by using “Contact Us” section of the www.pacndeliver.com. TPW LOGISTICS INDIA PVT LTD will be free to use and act on any information you submit without any intimation to you.

Interactive features:

For your convenience, TPW LOGISTICS INDIA PVT LTD may provide interactive features on this site, such as access to tracking, etc. You are authorised to use these features solely for the purposes specified and for no other purposes. Under the NEWS ticker various latest news & updates about the charges, holidays, non-delivery on certain days in certain countries, etc. is being displayed for the purposes of awareness for the customers of TPW LOGISTICS INDIA PVT LTD and from time to time the same is being updated. The content displayed in NEWS ticker is purely for the purposes of indicative information, awareness and periodical updates only, any person relying and/or using the same shall do at their own risk as to the costs & consequences arising therefrom.

Accuracy of this site:

These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at TPW LOGISTICS INDIA PVT LTD’s discretion, as they are found. The information on these web pages are updated regularly, but inaccuracies may remain or occur where changes occur between updates.TPW LOGISTICS INDIA PVT LTD excludes any obligation or responsibility for this content. The Tariff displayed on the www.pacndeliver.com is for indicative purposes only. You must check the exact amount of tariff before booking the consignment from our various physical locations displayed in “Agents/Country Info” section of www.pacndeliver.com.

Viruses, Malware (Spyware, Trojen, Rootkits, etc.):

www.pacndeliver.com make all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages. www.pacndeliver.com recommends using all licensed software on your system and www.pacndeliver.com is not responsible for any damage to Computer, Computer Resource, Computer Network, Data, Software, etc. by virtue of usage of this website.


Dangerous Goods

Except in the circumstances shown herein below www.pacndeliver.com do not carry, nor perform other services regarding, goods which are in our sole opinion Dangerous Goods including, but not limited to, those specified in the regulations, guidelines, technical instructions, codes applicable to us and our business or to the transport of, or the performance of other services regarding, Dangerous Goods. www.pacndeliver.com may at its discretion accept some Dangerous Goods for carriage, or for the performance of other services, in some locations and this must be given to us in writing before your shipment can be accepted. Your Dangerous Goods will only be accepted if they comply with the applicable regulations and our requirements. Details of our requirements are available from our nearest office and a dangerous goods surcharge will be invoiced to you upon acceptance of your shipment.

Air Cargo Security:

You must ensure and you hereby certify by completing our consignment note or tendering a shipment to us that your shipment does not contain a prohibited article as specified in any national or international regulations that govern aviation security. You must give us a full description of the contents of the shipment on the consignment note, or other accompanying document, and your responsibilities and liabilities are not extinguished by providing this information. Shipments carried, or handled, by us may be subject to security screening which could include the use of X-ray equipment and you accept that your shipment may be opened and the contents of your shipment may be examined in transit. You declare that you have prepared the shipment for carriage, or for the performance by us of other services, in secure premises using reliable staff employed by you and that the shipment has been safeguarded against unauthorised interference during preparation, storage and transportation immediately prior to acceptance for carriage of the shipment by us or for the performance by us of other services.

Prohibited Items:

TPW LOGISTICS INDIA PVT LTD do not accept shipments that contain prohibited items. We have no responsibility whatsoever as to the correctness of description, type or value thereof and you agree to indemnify us and hold us harmless from any claims that may be brought against us arising out of or relating to such declaration provided by you and any costs we will incur relating thereto. We accept shipments only upon your declaration of the type and value of the shipment (“said to contain” basis).


To the extent permitted by law, in no event shall www.pacndeliver.com, its affiliates or franchisees be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of inability to use the www.pacndeliver.com website and its systems, services, content or information whether based on warranty, contract, tort, depict, or any other legal theory. And whether or not TPW LOGISTICS INDIA PVT LTD is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall TPW LOGISTICS INDIA PVT LTD’s total liability for any damages (director or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed Rs.100/- for domestic consignments and $ 100/- for international consignments (outside India). To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.Since the payment shall be processed after the delivery is done Refund/Cancellation does not apply.

Products and Services:

Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to TPW LOGISTICS INDIA PVT LTD’s Terms and Conditions of Carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest TPW LOGISTICS INDIA PVT LTD service centre to obtain a copy of the local terms and conditions. Not all of TPW LOGISTICS INDIA PVT LTD’s products and services may be available in every country.

Disclosure of Information:

All information provided to TPW LOGISTICS INDIA PVT LTD by visitors to these web pages is considered to be confidential and will not be disclosed by TPW LOGISTICS INDIA PVT LTD to any third party except as may be required by any Court, Govt. Authority or Govt. body under the provisions of prevailing laws of India.